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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Werenski

September 30, 2026

5  out of  5
rating by Dan Werenski
"Josh was very great! He helped me get home and auto insurance for a reasonable price. I would recommend working with him if you're looking for home insurance like I was."
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Tywain Harris

September 28, 2026

5  out of  5
rating by Tywain Harris
"Hello Anthony is a great agent and followed protocol and got back to me a day later.... Hooooray Statefarm"
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Juleyana Brown

September 23, 2026

5  out of  5
rating by Juleyana Brown
"Eduardo was amazing! He kept in contact with me for a long time, I was having car troubles & could not get the insurance when I originally wanted to, but he still checked in & made it known he was ready for me with the best quote and discounts. The lowest offer i have received was from him here at Statefarm, I would highly recommend for people to come here for insurance."
We responded:
"Eduardo’s follow through really shines here! We know the timing isn’t always right the first time, and we’re proud that he stayed connected and was ready to help when you needed him. Thank you for the recommendation and welcome to our State Farm family!"
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Jenn Q

September 22, 2026

1  out of  5
rating by Jenn Q
"My condo policy increased 20% from last term to the current term. State Farm does not offer policy review to see whether there were mistakes made during underwriting process. The representative was not able to identify the real cause of the increase like state rate filing change, instead, he insisted on it’s due to the inflation and the 3-5% of coverage increase. Very disappointed as a multi-year customer.

So I did call back and still got no reasonable explanations other than inflation and increased cost of labor. I requested to cancel the policy on Sept. 18th, and my policy was still not cancelled as of Sept. 22nd. In addition, this State Farm office is asking for my new policy’s declaration page in order to cancel this State Farm policy. This is my third time calling to cancel my policy.

AVOID DOING BUSINESS WITH THIS OFFICE AT ALL COST!"
We responded:
"We appreciate you sharing your concerns, especially as a longtime customer Jenn. We understand the importance of having a clear explanation when your premium changes. We would welcome the opportunity to have a member of our leadership team review your policy and renewal with you to address any remaining questions. Please contact our office so we can assist."
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John F

September 21, 2026

5  out of  5
rating by John F
"Josh at State Farm was very easy to deal with. I insured my home and 2 cars. He answered all my questions and provided me with the coverage I requested at a better price than any other insurance company. As soon as we finished the quote I paid the monthly premium and I was covered immediately. Thank you!"
We responded:
"It sounds like Josh made the switch simple from quote to coverage. We appreciate you taking the time to share your experience and are here anytime you have questions or need assistance John."
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Erik Cyr

September 21, 2026

5  out of  5
rating by Erik Cyr
"The agent Michael was very pleasant and very knowledgeable about the questions we had."
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Kathryn Powers

September 16, 2026

5  out of  5
rating by Kathryn Powers
"I was very pleased with my whole experience with Josh at State Farm from Manchester. Very patient and easy to understand. Answered all my concerns and I saved $$$!"
We responded:
"We appreciate you sharing your experience with Josh! His patience and ability to make insurance easy to understand are a big part of the service we aim to provide. And saving some $$$ along the way makes it even better! We’re here whenever you need us Kathryn."
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Cheryl Damiani

September 15, 2026

5  out of  5
rating by Cheryl Damiani
"Joshua was very easy to work with and very professional."
We responded:
"Joshua will appreciate the kind words Cheryl! Providing professional, easy service and being available when our customers need us is always a priority. We appreciate you choosing our team!"
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Max Gigle

September 11, 2026

5  out of  5
rating by Max Gigle
"Like a good neighbor, Brigham was there...as well as very clear, timely, and available during the quoting process."
We responded:
"Sounds like Brigham understood the assignment… like a good neighbor, he was there! We appreciate you sharing your experience and giving our team the opportunity to help."
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Laura Benjamin

September 11, 2026

5  out of  5
rating by Laura Benjamin
"I recently switched to this State Farm office and had the pleasure of working with Eduardo. He was extremely professional and showed that he genuinely cares about getting things right for his clients. Setting up new insurance can be stressful, but he made the whole process incredibly easy and made me feel so welcomed and appreciated as a new customer. Highly recommend!"
We responded:
"What a wonderful compliment for Eduardo! Making the switch to a new insurance office should feel easy and welcoming, and Eduardo takes great pride in making sure his customers feel taken care of from the start. We appreciate your recommendation and are here whenever you need us Laura!"
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Emmanuel Dwamena

September 8, 2026

5  out of  5
rating by Emmanuel Dwamena
"Process was quite smooth than I expected."
We responded:
"We appreciate you sharing your experience Emmanuel! Making the insurance process simple and straightforward is important to our team. We’re here whenever you need us!"
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Rita Rainey

September 2, 2026

5  out of  5
rating by Rita Rainey
"Michael was extremely helpful & very professional. I didn’t feel rushed at all when he was answering all my questions. I highly recommend him for your insurance needs."
We responded:
"Hi Rita- What a great compliment for Michael! Providing professional, patient service and making sure our customers never feel rushed is exactly the experience we want to provide. Thank you for the recommendation!"
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Anna Chick

September 2, 2026

5  out of  5
rating by Anna Chick
"We are very happy with Eduardo at State Farm insurance, He gave us the best policy that meets our needs for home and auto insurance."
We responded:
"Eduardo will love hearing this! Taking the time to understand your needs and find the right protection for your home and auto is what we’re all about. We appreciate you trusting Eduardo and our team with your insurance Anna!"
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judy kaplowe

September 1, 2026

5  out of  5
rating by judy kaplowe
"Called at 12, was told by the automated outgoing message that I'd be called back. It's 3:20, still no call back. So I called there and got the same recorded message. So now I'm pissed. Why hasn't someone called back. You guys have done way better in the past."
We responded:
"We appreciate you sharing this with us, especially as someone who has had positive experiences with our team in the past. We take responsiveness seriously, and I confirmed that our service team has since reached out to assist you. If you need any additional help, please don’t hesitate to let us know. We’re happy to help."
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Brianne Sousa

August 31, 2026

5  out of  5
rating by Brianne Sousa
"The Willimantic office was absolutely amazing! Very respectful and caring. Listened to all my questions and concerns. Was just lookingvfor homeowners insurance but ended up bundling auto insurance as well! Thank you for going above and beyond! Would definitely recommend!"
We responded:
"Hi Brianna! We appreciate you sharing your experience with our Willimantic team! Taking the time to listen, answer questions, and help you find the right coverage is what we strive for every day. Thank you for trusting us with both your home and auto insurance and for recommending our team!"
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Cheryl Kroll

August 27, 2026

5  out of  5
rating by Cheryl Kroll
"I decided to check with this company after receiving renewal with rate increase. Like the idea that this is a local office and that they immediately gave me a quote that actually bettered my coverage and lowered my cost. Extremely pleasant to work with."
We responded:
"So happy you decided to give our office a call Cheryl! Finding better coverage at a lower cost is a great combination, and our team is here whenever you need us."
Profile photo of Elizabeth Johnson

Elizabeth Johnson

August 20, 2026

5  out of  5
rating by Elizabeth Johnson
"I previously was direct with an insurance company for 15 years. The past two years, I made the switch to Raggi agency. The customer service is wonderful, and the team is always available. Being supported by a local agent makes the world of a difference. No hold times, immediate email responses. Stable rates. I am very pleased with Anthony's team. Especially Anna in particular. Thank you for all you do."
We responded:
"We love hearing what a difference having a local team has made in your experience Elizabeth! Providing responsive, personal service is something our entire team takes pride in. We’ll be sure to share your kind words with Anna. We truly appreciate your trust in Anthony and our team over the past two years!
"
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Elsa Baez

August 17, 2026

5  out of  5
rating by Elsa Baez
"I spoke with Edwardo after hitting several walls with my usual rep. I have 2 cars and had been paying over $600. He was able to get me full coverage at half the price!"
We responded:
"Hey Elsa! We appreciate you sharing your experience with Eduardo! Helping our customers find the right coverage at a competitive price is always a priority. We’re grateful for the opportunity to earn your business and look forward to being here when you need us!"
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Susan Malizia

August 14, 2026

5  out of  5
rating by Susan Malizia
"Excellent service, efficient, friendly"
We responded:
"Thank you for the 5-star review Susan! We appreciate your kind words about our friendly and efficient service. Thank you for trusting our team with your insurance needs!"
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Duke Polites

August 13, 2026

5  out of  5
rating by Duke Polites
"It was a pleasant experience all the way around thank you very much"
We responded:
"Thank you for the kind review Duke! We’re so glad you had a pleasant experience with our team. We truly appreciate your business and are always here when you need us."
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Darryl Hutson

August 6, 2026

5  out of  5
rating by Darryl Hutson
"I'm retired. Glad there's insurance out there that elderly people can still afford."
We responded:
"We’re so glad we could help you find the right coverage at a great price Darryl! Thank you for your 5-star review and for trusting our team with your insurance needs."
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Abimael Medin

August 5, 2026

5  out of  5
rating by Abimael Medin
"Great"
We responded:
"Thank you for your 5-star review! We truly appreciate your support and are grateful you chose our office. We're always here if you need anything Abimael!"
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Brian L

July 28, 2026

5  out of  5
rating by Brian L
"Very pleasant to deal with and stayed in contact with me until I could get things done very professional"
We responded:
"Hi Brian, thanks for the review! We’re happy to hear you had a smooth, professional experience and that the price matched what you expected. We appreciate you choosing us."
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Harold Bugbee

July 9, 2026

5  out of  5
rating by Harold Bugbee
"Easy ,informative, reasonable insurance for anyone's needs"
We responded:
"Thank you Harold! Our goal is to make insurance easy to understand and provide options that fit all different needs. We’re glad it worked out for you—please reach out if you ever need anything."
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Tammy Bragdon

June 26, 2026

5  out of  5
rating by Tammy Bragdon
"Pleasant professional service. Rates are reasonable and the service was completed correctly the first time. I appreciate the ease of switching carriers. Thank you!"
We responded:
"Hi Tammy — thank you so much for your kind review! We’re thrilled to hear the service was professional, correctly completed the first time, and that switching carriers was easy. We truly appreciate your support!"